Retailer 1 operates at the intersection of consumer trust and supplier growth. Behind the scenes, a complex software product connects assortment, pricing, compliance, and logistics at scale. Suppliers and internal teams have different goals and workflows but rely on the same core systems.
Your challenge is to turn this complexity into reliable, scalable journeys. You’ll connect fragmented tools and processes, design for both hands-on users and API-driven automation, and align commercial, logistical, and operational needs, while keeping the end customer promise central.
You’ll take an end-to-end view of the journey: mapping touchpoints across suppliers, internal teams, and systems; identifying friction; and focusing on the areas where design can have the biggest impact. Your work will drive revenue, improve supplier satisfaction, and strengthen bol’s customer proposition and long-term growth.
