To support the continued growth of our operations in Leiden, the Netherlands, we are looking for an enthusiastic Junior Support Professional.
This is a dynamic, service‑oriented role in which no two days are the same. Working alongside with the support team, you will help ensure that processes run smoothly and efficiently, enabling colleagues to focus on their core responsibilities. The role is varied and fast‑paced, offering plenty of opportunities to learn, grow and further develop your skills.
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Answering phone calls from contacts and clients;
- Managing shared inboxes;
- Preparing correspondence and engagement letters;
- Monitoring deadlines and statutory time limits;
- Requesting and processing Wwft (AML) information via RegLab;
- Accurately processing and maintaining client data;
- Supporting meetings and appointments (preparing meeting rooms, welcoming clients);
- Supporting the onboarding of new colleagues;
- Supporting the offboarding of departing colleagues;
- Assisting with the organisation and execution of events;
- Performing ad hoc tasks as required;
- Liaising with the building manager on facilities matters (issues, maintenance, office supplies);
- Coordinating with stakeholders during the IT migration project and ongoing IT support
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A completed relevant MBO or HBO qualification
- 1–2 years of relevant work experience is an advantage, preferably within a professional services organisation
- Willingness to complete a BHV (emergency response) course (or already in possession of a valid certificate)
- Willingness to complete a Wwft (AML) course and keep your knowledge up to date.
- Fluent in Dutch and strong English communication skills, both written and verbal
- Proficient in Microsoft Office (Word, Excel)
- Comfortable working with a CRM system
- Accurate, with the ability to set priorities effectively
- Service‑oriented and customer‑focused;
- Flexible, proactive and resilient under pressure;
- Professional, enthusiastic and representative;
- A true team player who can also work independently;
- You thrive in a dynamic environment that is constantly evolving.
Our Story
From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential.
Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide.
We’ve Got You
Hiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
