As Team Lead Reporting & Analytics, you are responsible for leading and developing a team of four Reporting & Analytics Experts. You act as the main point of contact for HR reporting needs and ensure that reporting and analytics activities support business objectives across Action.
You work closely with HR Leadership, HR Operations, Finance, Risk, IT, Store Operations, and other stakeholders across all countries. By understanding business priorities and translating them into reporting strategies and solutions, you help drive better decisions throughout the organization.
You are responsible for overseeing the reporting landscape, maintaining high quality standards, improving reporting processes, and ensuring that workforce data is transformed into meaningful and actionable insights.
Your key responsibilities:
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Lead, coach, and develop a team of Reporting & Analytics Experts.
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Act as the primary contact for HR reporting and analytics requests.
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Define and execute the HR Reporting & Analytics strategy and roadmap.
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Understand business needs, manage reporting demand and prioritise initiatives based on business value and strategic objectives
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Drive workforce analytics initiatives and provide insights that support strategic decision-making.
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Ensure accurate, consistent, and high-quality HR reporting across all countries.
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Maintain and continuously improve reporting processes, standards, and governance.
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Build strong relationships with stakeholders across HR, Finance, Risk, Store Operations, and IT.
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Oversee reporting operations, monitor quality standards, and resolve reporting issues.
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Define and maintain company-wide HR metrics and reporting standards.
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Promote a data-driven culture within HR and position the team as a trusted business partner.
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Lead HR reporting and analytics related projects and contribute to broader business initiatives where reporting expertise is required.
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Build and further professionalise the HR Reporting & Analytics operating model, including governance, prioritisation, data quality standards and stakeholder engagement.