JOB MISSION
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.
MAJOR RESPONSIBILITIES
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Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
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Be results driven in achieving our store key performance indicators through training and development of our associates
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May assist store manager in creating the schedule and taking the lead in floor moves
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Deliver a great guest experience utilizing our GUEST service model
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Be operationally sound, opening/closing the store, inventory control, operational procedures
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Be involved in recruiting/interviewing/hiring of top talent
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Follow safety and reporting regulations, including proper lifting procedures
REQUIREMENTS FOR SUCCESS
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Must be 18 years of age or older
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2 years’ retail supervisory experience preferred
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High school diploma or equivalent educational experience
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Demonstrated leadership ability
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Strong customer service and verbal communication skills
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Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
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Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
