The Greeter is the customer's first point of contact in the store and sets the tone for the customer's experience during their journey with us.
As a Greeter, your role is fundamental to start building a strong relationship with the customer by making sure each client is acknowledged properly and feel comfortable when entering our stores.
What will your daily life look like?
What will you need to be successful?
- Experience in a customer-facing retail environment preferably dealing with a diverse and demanding clientele
- Strong interpersonal skills, natural sense of curiosity
- Exquisite sense of hospitality
- Open, friendly, communicative nature
- Talent for organization and improvisation
- Capacity to maintain an overview and to keep calm in hectic situations
- Diplomacy and a solution-oriented approach
- A real sense of empathy for different types of customers and situations
- Motivation, strong work ethic and flexibility
- Quick and straightforward communication with the team
- Grooming in line with Hermès standards
- Fluent English and Dutch
