IT Support Engineer

Allseas -
Delft

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Vacaturegegevens

Secundaire arbeidsvoorwaarden

Pensioen
Flexibele werkuren

Kwalificaties

Azure
Engels
Windows
TOPdesk
Communicatieve vaardigheden
PowerShell
Active Directory

Volledige vacaturetekst

Department Description

Make your first step into Engineering at Allseas!

At Allseas, IT Support is more than just solving tickets. It is the starting point of your technical career.

As a Junior IT Support Engineer, you will be the first point of contact for colleagues across our offices and vessels worldwide. At the same time, you will build a strong technical foundation and gradually grow into one of our specialized IT domains such as Tech Security, System Engineering, Network & Infrastructure, or Business Applications.

Your role

You will start in a broad support role, where you learn how our IT landscape operates in a global and highly dynamic environment. From day one, you are encouraged to look beyond incidents and understand how systems work end-to-end.

Your responsibilities include:

Providing 1st line IT support via phone, email, self-service portal and desk;
Troubleshooting issues related to workplace, identity, and standard applications;
Registering, categorizing and documenting incidents in TOPdesk;
Supporting onboarding and setup of laptops, desktops and mobile devices;
Monitoring systems and identifying recurring or structural issues;
Collaborating with 2nd line and engineering teams on more complex cases;

Your growth path

We see the IT Support Desk as a launchpad for our technical teams.

Within 12–24 months, you will gradually move towards a specialization based on your interests and strengths, such as:

Tech Security
System Engineering
Network & Infrastructure
Business Applications
Custom Applications
Cloud & Platform

As you grow, you will:

Take on more complex (2nd line) issues
Contribute to improvements and small projects
Work more closely with engineering teams

What we expect from you

You are at the start of your IT career and eager to learn. You enjoy solving problems, but more importantly, you want to understand why they occur.

0–2 years of relevant experience (internships count)
Basic knowledge of Microsoft Windows and Microsoft 365
Familiarity with concepts like Active Directory or Azure is a plus
Strong communication skills in English (spoken and written)
Structured way of working and attention to detail
Curiosity and motivation to grow into a technical specialization

Nice to have:

Experience with ITSM tools
Basic scripting (e.g. PowerShell)
Interest in infrastructure, networking or security

What we Offer

Working at Allseas means being part of a highly innovative and international environment. You will be supported in your development and given the opportunity to grow into a technical specialist.

Competitive salary and excellent pension scheme
Performance-based salary increases and bonuses
30 vacation days and flexible working hours
Extensive training and development programs
Coaching and support for your growth path
Company fitness plan
Social events, sports activities and internal communities

Allseas is recognized as a World-class Workplace based on employee feedback.

Interested?

If you are looking for a role where you can start in IT Support and grow into engineering, we would like to hear from you!

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