You are the driving force behind improvements across the entire product lifecycle: from development to proto manufacturing, series production, and to the end‑of‑life. You act as the critical voice of quality, ensuring that every decision, process, and manufacturing step reflects our commitment to excellence. In project settings, you take ownership of translating customer expectations into clear, actionable requirements. You challenge teams to think differently, uncover blind spots, and continuously refine how we work. Your mindset is analytical, curious, and constructively critical: you don’t just fix problems, you solve and prevent them. Beyond individual projects, you identify structural improvement opportunities and take responsibility for driving them to completion. You influence the broader organization by connecting insights across teams, elevating standards, and embedding quality in both mindset and method. Your scope is broad and impactful: that means leading quality discussions with internal and external stakeholders, supporting product and process design decisions, executing root-cause analysis and drive improvement programs, applying and promoting structured problem-solving methodologies. In this role, you thrive as a critical thinker, challenger, and improvement catalyst who enjoys working hands-on with teams to make things better every day.
Key responsibilities
Act as first point of contact for customer complaints and drive structured resolution and communication
Lead quality discussions with customers and internal stakeholders
Translate and align customer quality requirements with internal processes, standards, and ways of working
Drive continuous improvement initiatives based on data, trends, and root‑cause analysis
Support product and process design decisions with clear insights into quality performance and risks
Coach teams in quality tools and mindset, fostering a culture of prevention rather than correction
