The cluster revenue manager is responsible for driving revenues by predicting consumer demand, optimising inventory and pricing on the right distribution platforms, aiming to achieve the highest returns in net contribution. You’ll work with a dynamic portfolio of properties, gaining hands-on experience in managing and mastering new markets. Join our international, collaborative team and help drive the next exciting chapter of Another Star.
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Manage inventory, pricing, rate types, and restrictions through the revenue management system to optimise profitability.
- Develop accurate budgeting / forecasting models, and monitor performance against topline targets and distribution costs.
- Analyse data across all revenue streams (hotels, F&B), prepare insightful reports, and deliver actionable recommendations.
- Identify and pursue strategic opportunities to maximise revenue across all segments, with a focus on direct business growth.
- Ensure the accuracy and integrity of commercial analysis supporting all key revenue decisions.
- Collaborate with internal teams (Hotels, Sales, Groups) and external partners (OTAs, local business partners) to drive proactive revenue strategies.
- Optimise market segmentation and implement targeted strategies based on market trends and performance data.
- Prepare commercial insights and reports for inclusion in management presentations and strategic discussions.
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Enjoys working with data
- Excellent with Google Sheets/Excel/Power BI
- Experience with Revenue Management Systems
- Marriott system experience is beneficial but not essential
- Analytical thinking
- Confident and persuasive communication skills
- Language: fluent English. Any additional language is a pre
- Bachelor level
Location / hours
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Leiden Support Office. Hybrid working is possible, on average two days in the office per week. Not fully remote. This is a full-time role.
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citizenM experience nights for you (and friends and family)
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Commuting travel costs covered (by car or public transport)
- Pension and cycle-to-work scheme
- Subsidized fresh daily lunches at our support office
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
Another Star is the company behind all citizenM hotels in Europe and the USA. Our purpose is simple – to make sure citizenM hotels have everything to run smoothly and keep the guests happy. Bedding, tech, room maintenance, crunchy croissants and more – Another Star takes care of it all.
citizenM hotels were founded in 2008 by Rattan Chadha. From 2008 to 2025, citizenM was its own owner-operator, which is unusual in the traditional hotel industry where separate owners and operators are the norm. In 2025, the citizenM brand was acquired by Marriott International and added to their existing portfolio of 30+ hotel brands worldwide. A new company was created to keep hotel operations under one roof – that’s Another Star. It may be a new company by name, but it’s made of the same people who have been building and running citizenM hotels for two decades – knowledgeable and guest-fanatic.
Another Star operates 37 citizenM hotels – all in Europe and the USA. The remaining two hotels – one in Kuala Lumpur and one in Taipei – are operated by Marriott.
