About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We’re seeking a Senior Partnership and Affiliate Analyst to join our Global Partnerships & Affiliate Marketing team. In this high-impact role, you'll drive data strategy across global marketing partnerships, transform performance insights into strategic actions, and play a key role in scaling our affiliate programs across regions.
You’ll collaborate closely with business development, product, and marketing teams in Shanghai and other international offices—turning data into clear, actionable recommendations that fuel user growth and campaign success.
In this Role, you’ll get to:
- Lead global data analytics for affiliate and partner marketing programs
- Build forecasting models and real-time dashboards to monitor CAC, ROI, LTV, and new user growth
- Segment users and partners by behavioral, transactional, and ROI-based metrics to inform strategy
- Develop data-led campaign strategies focused on high-value users and high-LTV cohorts
- Collaborate across teams to design A/B tests and experiments that unlock new opportunities
- Identify inefficiencies and growth levers, recommending optimizations for channels and partners
Mentor and manage a small team of analysts to expand data capabilities and influence
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What you'll Need to Succeed:
- Deep Analytical Expertise: Experience translating complex data into strategic business actions across marketing, partnerships, and user behavior.
- Advanced SQL & Data Tools Proficiency: Strong SQL skills and fluency with tools like Tableau, Power BI, or Looker. Bonus: experience with Python, R, or BigQuery.
- OTA & Marketing Funnel Knowledge: Understanding of online travel dynamics, booking funnels, and affiliate KPIs (e.g., conversion rate, repeat rate, LTV).
- Strategic, Commercial Thinking: Ability to identify growth levers, address inefficiencies, and drive high-impact, data-informed decisions.
- Partner & User Segmentation: Skilled in segmenting users and partners using behavioral, transactional, and ROI-based data to inform targeting and strategy.
- Leadership & Collaboration: Experience leading or mentoring analysts; able to manage cross-functional projects across global teams and stakeholders.
- Experimentation Mindset: Familiar with A/B testing, experimentation frameworks, and data-driven iteration to optimize performance.
Proactive & Solutions-Oriented: A self-starter who thrives in fast-paced settings and proactively solves problems with a business-first mindset.
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Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognising the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colourful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
