Welcome to SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. We are a diverse, collaborative, and entrepreneurial team dedicated to transforming the air travel and transport industry. Our mission is to strengthen and future-proof our strategic positioning and reinvent the travel and transport industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Ready to redefine air travel? The journey starts here, with you at SITA.
SITA’s Passenger Flow Team develop, deliver and support an extensive range of market leading passenger processing solutions for airports and airlines worldwide. We have accomplished a great deal and we are aiming high with our continued investment in market leading thinking.
Building on our success and responding to strong market growth for innovative solutions, we are keen to meet an enthusiastic digital pioneer who is passionate about exceptional customer experiences and profitable commercial business operations to join our team.
As a senior member of SITA's Airports Passenger Flow Team, the Product Manager for ‘SITA Secure Access’ will oversee the creation and commercialization of key physical and virtual access control services designed to streamline travel and improve airport and airline efficiency.
You will assume responsibility for product strategy, business case development technical development, go-to-market messaging, internal communications, supporting business development and sales colleagues around the world, and associated commercial performance of the product. Effectively, running your own business.
Product Innovation, Definition & Life Cycle Management
Continuously analyse the market, regulatory landscape, competitive environment, and customer needs to identify emerging trends and resulting opportunities.
Engage regularly with customers, industry bodies, partners, and internal stakeholders to shape and refine the product vision, strategy, and long-term roadmap.
Lead the end-to-end development of new products and major evolutions, including market research, customer interviews, value proposition definition, use cases, key requirements, product scope, and development phasing.
Define and prioritise product features and technical development needs, maintaining a clear, actionable roadmap aligned with stakeholder expectations, budgets, quality standards, safety, and regulatory constraints.
Own the complete product life cycle from concept through growth, maturity, and retirement, ensuring full industrialisation, strong documentation, and effective partner management.
Act as the primary product point of contact and trusted expert for customers, sales, business development, software engineering, customer success, legal, finance, and third-party partners.
Product Marketing & Go-to-Market
Define, implement, and continuously adapt go-to-market strategy, including positioning, pricing principles, messaging, and value propositions.
Lead product demos, customer workshops, roadmap deep dives, and support bids, tenders, and pre-sales activities with clear and compelling solution descriptions.
