About the team:
At Arcavindi, our Logistics Team is the backbone of daily operations. We’re responsible for keeping stock moving safely, accurately, and efficiently throughout our facilities, from check-in and storage to packing, dispatch, and returns.
Every item that passes through our hands is unique, often vintage, and customer-owned. That means care, precision, and accountability are at the heart of everything we do.
We work collaboratively with other teams, from Appraisals to Quality Control, ensuring every product’s journey is smooth, transparent, and handled with pride.
About the role:
As a Lead Logistics Operative, you’ll play a key role in supporting the day-to-day flow of logistics operations while setting the standard for quality, organisation, and operational excellence on the warehouse floor.
Alongside hands-on operational responsibilities, you’ll act as a trusted point of support for the wider team, helping to coordinate workflow, solve problems in real time, and guide best practices across logistics processes. You’ll use your experience to identify inefficiencies, support onboarding and cross-training, and help maintain high operational standards across the department.
This role is ideal for someone with strong logistics experience who enjoys taking ownership, supporting others, and driving continuous improvement, while remaining actively involved in day-to-day operations.
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Getting Started...
- Build a strong understanding of Arcavindi’s end-to-end logistics operations and stock flow.
- Learn operational priorities across check-in, sorting, packing, dispatch, and returns.
- Develop confidence using internal systems, workflows, and quality standards.
Support safe and accurate stock processing while learning wider operational responsibilities.
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Establishing Your Impact…
- Become a reliable go-to person for operational support and process guidance.
- Help maintain work flow efficiency across logistics areas during busy periods.
- Support onboarding and informal coaching of newer operatives.
- Identify and escalate stock discrepancies, operational risks, or bottlenecks quickly and effectively.
Demonstrate strong ownership of quality, organisation, and stock handling standards.
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Driving Excellence…
- Lead by example in maintaining productivity, accuracy, and safe working practices.
- Support smooth coordination between logistics and other operational departments.
- Take ownership of operational areas, ensuring standards are consistently maintained.
- Contribute ideas and practical solutions to improve layouts, processes, and team efficiency.
- Support operational readiness during peak trading periods, process changes, or new initiatives.
Key Goals & Objectives:
- Maintain exceptional standards of stock accuracy, handling, and organisation.
- Support the smooth day-to-day flow of logistics operations across departments.
- Act as a trusted operational support for colleagues and new starters.
- Identify opportunities to improve efficiency, reduce errors, and streamline workflows.
- Protect the integrity and value of vintage and precious goods through exceptional care and attention.
- Promote a safe, organised, and proactive warehouse culture.
Support the achievement of departmental productivity and quality targets.
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Key Responsibilities:
- Process, inspect, organise, and dispatch stock to the highest operational standards.
- Process Oversight: Serve as the primary contact for technical issues.
- Operational Support: Manage team calendars, meeting schedules, travel arrangements, and documentation.
- Administration: Process reports, manage team databases, and handle logistics.
- Workflow Coordination: Assist Team Leads with task distribution and throughput.
- Equipment Leadership: Act as a subject matter expert for EPT and Reachtruck operations.
- Process Improvement: Streamline team processes to enhance efficiency.
- Communication Bridge: Facilitate clear directives between management and the floor in English.
- Support workflow coordination across logistics functions during daily operations.
- Assist with prioritisation of workload and movement of stock between departments.
- Handle vintage, fragile, and high-value goods with exceptional care and accountability.
- Support onboarding and cross-training of operatives across logistics functions.
- Escalate operational issues, stock discrepancies, damages, or process concerns promptly.
- Maintain accurate digital records using internal systems.
- Help maintain high housekeeping, organisation, and safety standards across logistics areas.
- Contribute to continuous improvement initiatives and operational problem-solving.
- Provide hands-on support during peak periods and changing operational demands.
Essential Skills & Experience:
- Previous experience in logistics, warehouse, fulfilment, or stock control environments.
- Expert-level process knowledge and certified proficiency in EPT/Reachtruck.
- Strong English communication skills.
- Demonstrated leadership and problem-solving abilities.
- Strong understanding of warehouse operations and stock flow processes.
- Excellent attention to detail and organisational skills.
- Proven ability to work efficiently while maintaining high quality standards.
- Confident supporting and guiding others in operational best practices.
- Physically capable of safely lifting and moving items up to 30kg.
- Comfortable adapting in a fast-paced and evolving operational environment.
- Basic IT competency for inventory systems and operational data entry.
Positive, dependable, and collaborative approach to teamwork.
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Desirable Experience
- Organizational Skills: Exceptional ability to manage multiple schedules, priorities, and logistics.
- Communication Skills: Strong verbal and written English skills for reporting and coordination.
- Problem-Solving: Ability to resolve conflicts, remove blockers, and manage contingencies.
- Technical Proficiency: Competence in MS Office, Google Workspace, and project management tools (e.g., Notion or Asana).
- Interpersonal Skills: Ability to collaborate with diverse team members and maintain a positive work environment.
Vintage Cash Cow and Arcavindi, exist to create a world where everything has value and nothing is wasted, on a global scale.
Together, we form the UK and European operations of the Vintage Group, united by one purpose, one mission, and one set of values.
Vintage Cash Cow is our UK operation and the foundation of our business. It’s where our model was built, tested, and proven, making it easy for customers to sell multiple pre-loved valuables in one simple, trusted journey. Arcavindi is our European operation. Built on the same proven model, it takes what works in the UK and adapts it for new markets across Europe, allowing us to scale our impact internationally.
While our brands reflect different markets, we are one business, working as one team. Our people collaborate across borders, share ownership of outcomes, and bring the same care, fairness, and common sense to everything we do.
Behind the scenes, we are building the world’s largest international trading platform for pre-loved items, powered by expert people, smart data, and a shared belief in the circular economy.
Every item we buy is rehomed, reused, or responsibly recycled — keeping valuable materials in play and out of landfill, and ensuring we always treat customers and their treasures with care and respect.
Equal Opportunities
At Vintage Trading Limited, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success.
We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future.
If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you.
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