Are you service-oriented, eager to learn, and interested in working for an international organization? Whether you're a student, recent graduate or an experienced professional, this opportunity is for you!
We are a dynamic sports company that organizes exciting challenges throughout the year, fostering a spirit of competition and teamwork. In addition to our passion for sports, we are also a cutting-edge technology company, constantly innovating and investing in digital transformation. Join us and be part of a team that thrives on pushing boundaries and embracing the future of technology.
In this role, you will need to respond to customer inquiries promptly and professionally. You will navigate challenging phone conversations with ease and transforming them into positive experiences. Your ability to think critically, focus on tasks, set priorities and adjust as needed will be the road to your success.
- Monitoring orders to ensure smooth operations;
- Coordinating customer backorders to meet monthly targets effectively;
- Managing your accounts and ensuring customer engagement;
- Address and coordinate customer complaints and warranty requests;
- Collaborating closely with colleagues from diverse departments to deliver the best services;
- Analyze data to identify trends and implement proactive follow-up measures;
- Have projects and/or key user responsibilities based on your interests within the company.
“At our Customer Service, we prioritize helping colleagues during busy times and continuously seek improvement opportunities to grow as a department.”
- Professional proficiency in Dutch and English. Knowledge of German is a plus.
- At least completed MBO level 4 education or HBO-level of thinking.
- Good knowledge of MS Office, including Excel. Familiarity with Microsoft AX is an advantage.
- A proactive attitude, eagerness to learn, responsibility, and a team-player mentality.
ABOUT THE TEAM
For our location in Mill, we are looking for a new colleague to join our international team. This role offers you the chance to work with colleagues from around the globe and provides opportunities for professional growth.
Salary
Remuneration that will be adequate to your skills, experience and results NRF appreciates employees, also financially
Bonus
A quarterly bonus scheme based on performance
Vacation days
27 vacation days based on full-time employment
Pension
Favorable pension scheme and solid pension fund (PME)
Sports card
Do you like going to sports activities? Great, we encourage exercise! With us you will receive funding for the gym
