Overview:
As QHSSE coordinator Cargo, you are responsible for developing, implementing, and maintaining the station’s Quality, Health, Safety, Security, and Environmental management systems. You report to QHSSE Manager and act as a strategic advisor to management and as a hands-on operational partner to the business. You ensure compliance with:
- Dutch health & safety legislation
- Dutch (Security) legistlation
- Dutch Civil Aviation Authority
- Regional Environmental Authority
- Schiphol regulations
- Customer airline requirements
- Swissport corporate standards
- ISO 9001, ISO 14001, ISO 45001, ISO 27001
- IATA (Pharma) CEIV, AEO, TAPA, EU RA
- ISAGO and other applicable standards
You drive continuous improvement while safeguarding operational integrity and regulatory compliance. QHSE Governance & Compliance
- Manage the assigned operational scope in line with defined safety, quality, security, and environmental standards
- Maintain the legal register (Dutch legislation & Schiphol regulations)
- Maintain and update the RI&E and operational risk register
- Ensure compliance with the Swissport International Management System
- Advise management on the effectiveness of QHSE systems and conduct annual management reviews
- Plan and coordinate QHSE KPI monitoring and performance reporting Audits, Investigations & Risk Management
- Plan, conduct, and follow up on internal safety and compliance audits
- Coordinate and facilitate global, regional, and external audits
- Initiate and conduct investigations into incidents, hazards, and near-misses
- Perform root cause analysis and oversee corrective and preventive actions
- Monitor effectiveness of implemented action plans
- Ensure accurate documentation in the iCare database Safety Leadership & Culture
- Promote a strong “Safety First” culture across the station
- Develop and deliver QHSE training, campaigns, and awareness initiatives
- Provide on-the-job coaching and guidance to operational teams
- Ensure required safety qualifications (including BHV) are maintained
- Support emergency preparedness and business continuity planning Operational Integration
- Collaborate with cross-functional stakeholders to embed QHSE principles into daily operations
- Maintain and distribute customer manuals, procedures, and safety communications
- Support strategic QHSE projects and corporate initiatives Performance Expectations
You will be measured against clear compliance and performance targets, including:
- 100% compliance with QHSSE, EASA, IATA, EU RA, IATA, AEO, TAPA, ILT, and Schiphol regulations
- 100% compliance with ISO 9001, ISO 14001, ISO 45001, ISO 27001, and ISAGO
- Timely completion of audits, investigations, and reporting
- Achievement of station QHSE KPIs and incident reduction targets Qualifications and Competencies Experience & Knowledge
- University degree / HBO qualification or equivalent experience
- 3–5 years’ experience in safety management and/or quality management systems
- Strong knowledge of Dutch safety legislation and aviation industry regulations
- Experience with audits, safety investigations, root cause analysis, and risk assessments
- Excellent command of Dutch and English (spoken and written)
- Advanced MS Office and digital systems proficiency
- Experience in Cargo and ground handling ramp operations is an advantage Competencies
- Strong stakeholder management and communication skills
- Ability to operate effectively at all organizational levels
- Structured, analytical, and well-organized
- Self-starter with resilience and drive
- Persuasive and capable of mobilizing teams
- Strong compliance mindset with a passion for continuous improvement
- Flexible working hours within an 24/7 operational aviation environment
What We Offer
- A key safety position within a dynamic international aviation environment
- Direct impact on operational safety and quality performance
- Collaboration with cross-functional operational teams
- Opportunity to contribute to a strong and positive safety culture
- Competitive salary scale and benefits package
- Flexible working pattern aligned with 24/7 operational demand
