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Ontdek je volgende kans bij een Fortune Global 500-organisatie. Stel je innovatieve mogelijkheden voor, ervaar onze belonende cultuur en werk met getalenteerde teams die je helpen elke dag beter te worden. We weten wat er nodig is om UPS een succesvolle toekomst te bieden: mensen met een unieke combinatie van vaardigheid en passie. Als je de kwaliteiten en drive hebt om jezelf of teams te leiden, staan er rollen klaar om je vaardigheden te cultiveren en je naar het volgende niveau te brengen.
Functieomschrijving:
Working Hours: Monday to Friday, 13:00 – 22:00 (no rotating shifts)
What’s in it for you
Competitive salary (€2,700 – €3,400 gross/month based on experience)
Stable working hours (Monday to Friday, 13:00 – 22:00)
A professional and structured working environment
Role Overview
The Operations Specialist works within the package center and plays a key role in supporting customers while coordinating the center’s administrative operations. This role requires accuracy, independence, and strong ownership. The OMS (Operation Management Systems) Specialist ensures that all shipments and administrative processes within the center are closely monitored and handled correctly, while maintaining clear and effective communication with internal and external stakeholders.
What are you going to do
Deliver outstanding customer service to walk‑in customers and via telephone and email
Take ownership of customer shipping needs and offer appropriate and effective solutions
Monitor shipments closely and proactively identify and resolve issues
Maintain oversight of all administrative processes within the package center
Perform audits and ensure compliance with internal procedures and quality standards
Work independently and manage priorities in a dynamic operational environment
Operate all relevant equipment, systems, and software, and support or train others when needed
Maintain accurate administrative records and reporting, including working with Excel
Ensure a clean, organized, and safe working environment
Communicate clearly, professionally, and effectively with customers and colleagues
Your Qualifications & Skills
High school diploma, GED, or international equivalent
Strong administrative and organizational skills with attention to detail
Excellent verbal and written communication skills (English mandatory; Dutch preferred)
Strong computer skills, including Microsoft Office (with a strong focus on Excel) and Adobe Suite
Ability to work independently and take ownership of responsibilities
Analytical mindset with the ability to monitor processes and perform audits
Ability to lift 40+ lbs / 18+ kg
NB: this is 1-year contract, with the aim to convert it to a permanent contract at the end of the first year.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
Werknemerstype:
Voor bepaalde tijd (Fixed Term)
UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.
