Technical Support Engineer (m/f/d)
Full-Time (40 hours)
Location: Brussels Area
Technical Support Engineer Position
About InBody
InBody is a global leader in body composition analysis technology. Since our founding in Seoul, Korea, in 1996, we have grown from a small biotech start-up into a multinational company with operations in over 80 countries. Our innovative devices combine precision with ease of use, making us a trusted partner for healthcare providers, fitness centres, and research laboratories.
Your role will include:
In this role, you will be an essential part of the technical support team, ensuring optimal performance of our InBody devices through accurate repair and maintenance services. Your main responsibilities include:
- Performing repair and maintenance tasks both on-site and in the workshop, adhering to the highest technical standards.
- Diagnosing and resolving issues using diagnostic tools and procedures.
- Providing technical support to customers for device setup, integration with existing systems, and troubleshooting.
- Documenting and updating the ticketing system, preparing repair reports, and creating detailed cost estimates.
- Coordinating maintenance schedules and parts orders in close collaboration with the team.
- Conducting user training (online and on-site) on proper use and basic maintenance of InBody devices.
Who are you?
- A solution-oriented mindset with a passion for precise, customer-focused work.
- A completed technical or IT-related education.
- Experience in repairing and maintaining technical equipment; experience with medical or fitness/diagnostic technology and data is a plus.
- Strong technical insight and problem-solving skills.
- Proficiency in French and Dutch
- Familiarity with Office 365 and preferably experience with ticketing or CRM systems.
- A valid driver’s license (B) and willingness to travel occasionally.
What we offer?
At InBody, we place great value on the professional and personal development of our employees. You can expect:
- A competitive salary with opportunities for growth and career advancement.
- An open, international work culture with plenty of room for initiative.
- A supportive, collaborative team that values a positive work environment.
- Pension plan
- Travel allowance
- Welfare allowance
- Birthday gift
Employment type: Full-time, Fixed term
Languages:
- French and Dutch is required
- English (desired)
Work area: Hybrid
Job Types: Full-time, permanent
Ready to transform the digital world of the medical devices market? Send your CV and motivation letter to [email protected] or call Brigitte Elmont, HR, 06-30203033.
Job Types: Full-time, Contract
Work Location: Hybrid remote in 1042 Amsterdam Westpoort
