Job Function: Services The role:
- Do you want to be among the first SOC Analysts dedicated to Dutch customers, helping establish a new security operations capability from day one?
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Are you passionate about threat detection, incident response, and working with modern Microsoft security technologies while influencing how a growing SOC operates?
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Ready to join SoftwareOne and be part of a global team driving the future of managed security services?
Practical Information
Location: Amsterdam, Netherlands | Work Arrangement: On-site | Reports to: Regional Service Line Delivery Leader- WEMEA | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English, written and verbal
As a Cyber Security Analyst, you will help build SoftwareOne’s new Dutch-speaking Security Operations Center (SOC) capability while protecting enterprise customers through our global MDR service. Acting as the first line of defence, you will monitor, investigate, and respond to security threats using Microsoft Sentinel and the Microsoft Security platform. You will work directly with customers and collaborate with international SOC teams to deliver effective incident response. This is a unique opportunity to shape a growing security operation, influence best practices, and accelerate your cybersecurity career.
Key Responsibilities
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Monitor and analyze security events across Microsoft Sentinel and Microsoft Defender environments
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Perform alert triage, incident classification, and initial investigations to identify threats and determine appropriate response actions
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Validate security events and escalate incidents to L2/L3 teams when required
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Serve as a primary point of contact for customers, providing first-response communications in Dutch and supporting security, NIS2, and DORA-related discussions
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Create and maintain accurate incident documentation, reports, and case records
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Contribute to the development and continuous improvement of SOC runbooks, playbooks, and operational procedures
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Help shape the future operating model of the Dutch SOC through service reviews, process improvements, and operational excellence initiatives
What we need to see from you:
- Junior experience in SOC, cybersecurity, system administration, or similar IT security role, with exposure to security monitoring and incident handling
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Hands-on experience with SIEM platforms and security monitoring tools, ideally including Microsoft Sentinel and Microsoft Defender XDR
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Understanding of security incident response processes and best practices for threat detection, investigation, and escalation
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Knowledge of Microsoft 365 security technologies, with a basic understanding of networking, cloud security, and identity security concepts
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Strong analytical and problem-solving skills, with the ability to assess security events and make informed decisions in a fast-paced environment
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Excellent communication and customer-facing skills; experience working with external customers is considered an advantage
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Relevant certifications such as SC-200, Security+, MS-900, AZ-900, or ITIL Foundation are preferred
What we offer
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Work with leading‑edge cybersecurity technologies
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Drive strategic, complex solutions that directly influence customer security posture
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Strong wellbeing and mental‑health support, including access to coaching and mindfulness offers
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Rich learning culture with structured development opportunities and an annual training budget
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Unlimited vacation days
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Multiple mobility options such as public transport solutions, bike leasing, or company car eligibility.
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A vibrant, social workplace with great office facilities and regular team events
Why SoftwareOne?:
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
Accommodations:
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
