An excellent opportunity has arisen in the Central Reservations Department of our holding based in Bonaire.
The department handles all aspects of reservations for the resorts Buddy Dive Resort and, Belmar Oceanfront Apartments. We are looking for a driven and service-minded Reservations Agent for our office on Bonaire.
In this position you:
- Handle all reservations for individuals and (dive) groups
- Coordinate availability of bookings, incl. special requests, activities, and other related aspects
- Assist guests, tour operators, and dive shops over the phone, email, and/or in-person
- Promote and maintain customer loyalty as well as maximizing occupancy
- Process and check bills and invoices
To make the job a success, you have:
- An associate’s degree; preferably in tourism and hospitality
- A minimum of one (1) year of relevant work experience
- Knowledge, experience, and affinity with computers and preferably experience with a hospitality central reservation system is a bonus
- Excellent organizational, communications, and customer service skills
- Accuracy and attention to detail
- Fluent English language skills (verbal and written)
- Dutch, Portuguese, and/or Spanish are an advantage
- As our new colleague you are willing to work irregular shifts and on weekends.
In short, you are knowledgeable and enthusiastic about sales, work accurately and have a proactive approach to reservations.
If you would love to join our team, please send your application letter, with your resume by email.
Job Types: Full-time, Contract
Education:
Language:
Work Location: In person
