Knowing the Business
• Understands Operational and Financial Factors
Utilizes knowledge of the business and operations to drive high impact projects that support the organization and contribute to financial performance.
• Understands Company Products, Services
Serves as an expert and educates others on the organization ' s products/services and competitive landscape.
• Collects and Evaluates Metrics/Doto to Determine Actions
Applies information about industry market, regulations, and customers to make better informed business unit/function decisions.
Initiative
Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes.
• Motivating and Energizing Self and Others
Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results.
• Self-Starting
Sets challenging and realistic goals for others; proactively considers the business unit/function's goals to prevent conflicts of interests and communicates goals to teams.
Accountability
• Taking Responsibility and Ownership
Holds team members accountable for accomplishing their objectives, lending support when needed.
• Driving and Delivering Results
Generates motivation and drive toward achieving performance goals by emphasizing responsibility and communicating results standards; is accountable for achieving departmental goals and initiatives.
• Managing Expectations and Working Through Setbacks
Minimizes impact of delays by anticipating problems and implications and taking action to work through setbacks.
Collaboration /Teamwork
• Delivering Information and Assistance
Ensures an effective flow of information through appropriate channels and promotes the exchange of knowledge among colleagues.
• Role Identity and Interpersonal Interactions
Builds consensus with individuals across the business unit/function; gives clear direction during cross-functional collaborations.
• Building/Maintaining Relationships and Fostering Cooperation
Motivates team members and promotes values of working together as a team; encourages employees to build relationships and cooperate across teams
Creativity and Innovation
• Generates Ideas
Examines numerous potential ideas and evaluates each against business goals; accepts failure as a necessary part of innovation.
• Facilitates Creativity in Others
Coaches others to gain new insights and view opportunities from different perspectives; acts as an advocate for new ideas.
• Seeks Opportunities
Targets important areas for innovation; seeks new possibilities and opportunities to "stay one step ahead".
