Amsterdam (Dutch Market) · Customer Success
Do you want to be part of a fast-growing international team where you have real ownership and room to grow? At WP SEO AI, you’ll work with a wide range of businesses, helping them succeed and get the most value from our AI-powered SEO platform.
Salary: €3,500/month plus performance-based incentives
YOUR RESPONSIBILITIES
As a Customer Success Manager, you’ll manage a portfolio of around 60 to 80 clients, mostly small and medium-sized businesses from a wide range of industries. You’ll help them shape and execute their SEO and GEO strategy, create content using our AI platform, and ensure they see real results in visibility and growth.
Your role combines strategy, creativity and relationship-building. You’re the trusted partner for your clients, translating data into clear actions, sharing advice and helping them get the most out of our platform. You’ll also identify upsell and cross-sell opportunities and manage renewals after 12 months, building long-term relationships and measurable success.
Everything happens digitally, which means you represent WP SEO AI in every interaction, build confidence through expertise and help businesses grow step by step. As we continue to scale fast across Europe, this is the perfect moment to join, learn and make an impact from day one.
WHAT YOU'LL DO
- Guide new customers through onboarding and ensure a smooth start
- Manage a diverse portfolio of 60–80 clients and support their SEO and GEO growth
- Create content and strategies using our AI-powered platform
- Build and maintain strong client relationships through proactive communication
- Identify upsell and cross-sell opportunities and manage renewals after 12 months
- Share customer feedback to improve our product and processes
BENEFITS & PERKS
- Incentives of €1,000–€1,500, with growth potential
- Be part of one of Europe's fastest-growing AI scale-ups
- Hybrid working: flexibility at home with a modern office in central Amsterdam
- Work with cutting-edge AI technology in both SEA and SEO
- International team with events, trips, and plenty of growth opportunities
REQUIREMENTS
- Experience in customer success, account management, or a client-facing role
- Strong communication skills and a proactive, service-minded attitude
- Affinity with digital marketing, SaaS, or data-driven performance environments
- Fluent in Dutch and English (spoken and written)
ABOUT WP SEO AI
WP SEO AI is a B2B SaaS company providing AI-powered tools that help businesses grow their online presence through smarter content and search strategies. We've grown from €3M to €10M in recurring yearly revenue in 2025 and are targeting €50M within the next 24 months. Bootstrapped and founder-led, we move fast and make independent decisions.
175+ team · 2,100+ clients We support customers across NL, FI, DE, BE, the UK, and the US - adding ~100 new clients every month.
OUR HIRING PROCESS
- Application - We'll reach out as soon as possible
- Screening with Recruiter - ~30-minute call to discuss your background and motivation
- Online Interview - With a manager or senior colleague, focused on your SEO approach and client collaboration style
- Interview in Office - Meet your potential manager in person to explore team fit and day-to-day responsibilities
- Offer - If there's a strong match, we move forward
Ready to make an impact and help our customers grow? Apply now and become part of the WP SEO AI success story.
Salaris: €3.500,00 - €5.000,00 per maand
Arbeidsvoorwaarden:
- Bedrijfsfeesten
- Vrijdagmiddagborrel
- Werk vanuit huis
Screeningsvragen:
- Is je Nederlands op professioneel of moedertaal niveau?
- Wat is je ervaring met Sales/ Customer service?
- Heb je ervaring heb je me SEO?
Werklocatie: Hybride werken in 1012 Amsterdam Centrum
