Job Summary
Primarily provides pre-sales technical consultancy for the development and implementation of complex solutions. Utilizes broad industry knowledge and expertise in finding products and solutions to meet customer needs. Prepares detailed product specifications and designs for the development and implementation of customer solutions. Provides consultation to prospective customers during customer meetings, tours, assessments and validations. Customer-facing, capable of customer demand creation and cross-regional coordination and collaboration. Can provide post-sales technical expertise during installation and contract-fulfilment.
This is an exciting opportunity to join our Equinix Technical Sales team, where your internship will give you the hands on and direct experience of being part of the team. If you're passionate about learning new things, curiously minded and want to experience a global, fast paced environment then apply today!
Responsibilities
Technical Consulting and Sales Support
- Learns to identify customer’s business needs, challenges, and technical requirements
- May analyze situations and data on problems of basic to moderate scope
- Applies defined technical processes and procedures to develop solutions under close supervision, receives guidance on more complex issues
- Provides basic, often scripted support for customer meetings and tours which may advance to less standard scenarios
Solution Design and Deliverables
- Provides some technical sales support to all assigned Sales account executives
- Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
- Exercises limited judgment within defined procedures and practices to determine appropriate solutions
- Assists in and/or coordinates RFI/P/Q preparation as requested by Sales Representatives
- Develops or assist with portions of deliverables for the customer with extensive oversight and direct from Sales Engineering Management and/or peers
Customer Service
- Communicates verbally and in writing with customers (internal and external) under close supervision, coaching and guidance
- Coordinates portions of pre-sale support for all company products and services
- Learns to provide basic technical support in sales presentations, customer meetings, and trade shows
Business and Market Expertise
- Demonstrates a basic understanding of Equinix DC, Network, and Cloud products
- Possesses basic industry knowledge and familiarity of the competitive landscape
Collaboration / Communication
- Learns to support Sales teams in efforts to earn new business and maintain existing customer relationships
- Collaborates on a limited basis with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
- Develops understanding of and maintains relationships with key internal stakeholders
Mentorship / Team Leadership
- Open to guidance from leadership and more senior Sales Engineers
Qualifications
- Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor’s or master’s degree studies (Graduation between December 2026 - September 2027)
- Available to work full-time for the entire duration of the Summer Internship Program (between July to September, depending on your school system)
- Ability to multi-task and work collaboratively and effectively in a fast-paced environment
- Fluent English (spoken and written)
Job Type: Internship
Contract length: 12 weeks
Pay: €2.600,00 per month
Work Location: Hybrid remote in 1096 Amsterdam Oost
