Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
As Area Manager, you will play a crucial role in supporting the commercial performance , operational excellence , and team development across a designated portfolio of two boutiques and Points of Sale ( PoS ) within the Nordics (Sweden, Norway, Denmark, Finland) . As the business owner of all channels (Retail, Wholesale and eCommerce), y ou will assist in monitoring sales, tracking budget, supporting client engagement initiatives, and contributing to team development, ensuring alignment with Maison strategy and regional priorities. Your position within the Market is critical . You act as a bridge between office and boutiques, and you are constantly working with other teams . Your engagement towards the Maison and the commercial success of your teams will be a key success factor. This role requires a driven proactive individual with a strong focus on supporting business objectives , fostering a positive team environment , showing charismatic leadership and ensuring exceptional client experiences .
Turnover by Channel ( eur )
Client Experience Barometer (NPS)
Appointment efficiency through clienteling (% of business)
Analytical and commercially driven
Team oriented and ability to collaborate on 360 projects
Leadership/Management aptitudes and ability to embark teams
Well organized and master time management
Ability to travel extensively (60%)
Business Performance and Project Management
Retail : Promote and accompany the implementation of new commercial projects and initiatives, such as new commission schemes, "match to traffic" strategies, and boutique excellence programs.
Retail : Build and implement , together with Boutique Management and office teams , yearly boutique action plans , ensuring alignment with Maison strateg y, regional KPIs and localized priorities
Business Development and Client Experience
Team Development ( Retail )
Boutique Operations & Standards ( Retail )
Provide on-site support for brand activities and projects, including events, pop-ins, exhibitions, and boutique relocation/renovation initiatives.
Curiosity : K een interest in market dynamics, consumer behavior, and competitive landscapes, with a strong willingness to learn and analyze trends.
Growth Mindset : High learning agility, with a continuous desire to adapt, grow, and take on new challenges in a dynamic environment.
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