About the role:
As Technical Trainer, you are responsible for developing and delivering technical training programs for dealer technicians and service partners across Europe. You combine hands-on technical knowledge with training expertise, ensuring that new technologies, diagnostic processes and repair procedures are clearly understood and effectively applied in the field. You act as a subject matter expert, ensuring knowledge is effectively transferred and applied across the network. You work closely with different stakeholders to identify training needs and continuously improve training content and delivery.
What you will do:
- Training Development & Delivery: Design, develop and deliver advanced technical training programs, combining theoretical knowledge with hands-on learning to support technician performance.
- Technical Product Training: Develop and update training content on new vehicle technologies, diagnostics, maintenance and repair procedures, and deliver customized training sessions where needed.
- Learning Needs Analysis: Work with internal stakeholders to identify training needs and define clear learning objectives based on business and operational requirements.
- Technical Troubleshooting: Work closely with technical teams on complex issues, translating findings into training improvements and best practices.
- Data & Continuous Improvement: Use data, feedback and performance insights to identify opportunities for improving training programs and technical processes.
- Project & Program Support: Support training-related projects, ensuring timely delivery of materials, programs and improvements within established plans.
- Stakeholder Collaboration: Work closely with after sales, service engineering and dealer networks, ensuring alignment between training programs, technical developments and operational needs
Your Impact:
- Your work directly impacts the technical capability and performance of Mitsubishi Motors’ service network across Europe.
- You ensure technicians are equipped to correctly diagnose and repair increasingly complex vehicle technologies.
- You improve service quality, efficiency and first-time-fix performance across the network.
- You play a key role in introducing and embedding new technologies and processes.
- You act as a bridge between engineering, product knowledge and field execution.
- You strengthen the connection between technical development and field execution
In short: you ensure that technical knowledge is effectively transferred and applied where it matters most.
How you think:
You are technically strong, structured and people-oriented, with a clear focus on knowledge sharing and development. You combine strong technical expertise with the ability to explain complex topics in a clear and practical way. You are seen as a reliable technical expert and take pride in sharing knowledge. You are comfortable working with different audiences and experience levels. You take ownership of your work and follow through. You stay curious and continuously develop your technical knowledge. You are comfortable working in an international and dynamic environment.
