Customer Service Administrator
Are you the reliable professional we're looking for?
At RIF Europe B.V., we are looking for a reliable, organized, and confident Customer Service Administrator who enjoys taking ownership and keeps a cool head in a fast-paced logistics environment.
You stay organized when priorities change, communicate professionally with customers and colleagues, and don't wait for someone else to solve a problem—you take action.
If that sounds like you, we'd love to meet you!
Who are we?
RIF Europe B.V. was founded in 2019 and is located in Rozenburg, in the heart of Schiphol Logistics Park. We provide complete supply chain solutions for customers shipping goods throughout Europe.
As a growing logistics company, we are proud of our young, international, and multicultural team. We believe in teamwork, respect, open communication, and taking ownership. Every day, we work together to deliver reliable logistics solutions and outstanding customer service.
What will you do?
As a Customer Service Administrator, you are an important link between our warehouse, customers, suppliers, and transport partners. You ensure that orders are processed accurately and that customers receive excellent service.
Your responsibilities include:
- Booking and preparing incoming stock
- Managing outbound orders
- Coordinating transport and shipments
- Communicating with customers, suppliers, and carriers
- Preparing shipping and logistics documentation
- Handling customer questions and providing updates
- Ensuring smooth daily operations and accurate administration
Who are you?
We are looking for someone who is:
- Experienced in customer service or administrative work (1–3 years is an advantage)
- Reliable and takes ownership of their work
- Organized and able to keep overview in a busy environment
- Calm under pressure and able to meet deadlines
- Proactive and confident in communicating with customers
- Accurate and detail-oriented
- Able to work as part of a team, taking ownership of your tasks while actively contributing to shared goals and wider team success.
- Experienced with Microsoft Office (Outlook, Word and Excel)
- Fluent in spoken and written English
To be eligible for this position, candidates must be legally entitled to work in the Netherlands and must be residing in the Netherlands at the time of application. If you are not a Dutch or EU/EEA citizen, you must hold a valid residence and work permit. Only applications meeting these requirements will be considered.
What do we offer?
- Gross monthly salary of 2537,92 (based on a 36-hour workweek)
- Travel allowance (0.23 ct)
- Pension plan (Allianz)
- A growing international company with opportunities to develop yourself
- A supportive team where initiative and ownership are valued
Working hours
- 36-hour workweek
- Monday to Friday
- Working hours between 08:00 and 17:00 (in consultation with your manager)
Location
Our office is located in Rozenburg (Schiphol-Rijk) and is easily accessible by car. Free parking is available. Living nearby or having your own transportation is an advantage.
Interested and ready to join RIF Europe B.V.?
Please send your CV and a short motivation letter.
We look forward to receiving your application!
Acquisition in response to this vacancy will not be considered.
Soort dienstverband: Fulltime, Uitzicht op vast, Bepaalde tijd
Contractduur 7 maanden
Salaris: €2.537,92 per maand
Arbeidsvoorwaarden:
- Pensioen
- Reiskostenvergoeding
Taal:
Toestemming om in Nederland te werken:
Werklocatie: Fysiek
