Do you enjoy calling customers and following up on opportunities? Then this role is for you.
As a Customer Experience Representative, you are the driving force behind the follow-up of our incoming leads and issued quotations. You ensure that no opportunity is left untouched. By proactively reaching out, asking the right questions and staying on top of every conversation, you play a key role in converting interest into action.
This will be your Core Business:
- Deliver engaging online product presentations and demonstrations of our product lifts and palletizers;
- Build and maintain strong relationships with existing customers through regular evaluations and presentations, via phone, email, and in the Qimarox (online) showroom;
- Ensuring customers are satisfied with our products and services, by offering support where needed and connecting them with the right colleagues within Qimarox;
- Following up on quotations and leads via phone and email, keeping momentum in the sales process;
- Proactively reaching out to customers and prospects to identify opportunities;
- Working closely together with the Sales and Marketing teams to achieve shared goals;
- Keeping the CRM system up to date by accurately recording all customer interactions.
This is who you are:
- You have excellent communication skills in English, speaking another language is a plus;
- You enjoy calling customers and you get energy from direct interaction;
- You can deliver compelling online product presentations;
- You are proactive, results-oriented, and driven to achieve objectives;
- You are able to work independently, but also excel in a team-oriented environment;
- Experience with CRM systems and working with customers data is a plus;
- You are flexible and willing to serve international customers, even if this involves working at times before or after regular working hours due to time zones.
We offer:
- You have the freedom to work independently and develop your ideas within a casual work atmosphere;
- Occasional travel for trade shows;
- We invest in the training and development of our employees;
- We offer a competitive salary, taking into account the experience you bring;
- We value leisure time; with a full-time contract, you receive 25 vacation days and 13 additional days off (ADV days);
- For this position, working from our office in Harderwijk is required.
- Last but not least: enjoyable team outings, monthly saucijzenbroodjes and a weekly Friday afternoon drinks!
About Qimarox
Qimarox is a leading manufacturer of components for material handling systems. As a manufacturer of palletizers, vertical conveyors (product lifts), vertical pallet conveyors (vertical palletlifts), pallet dispensers and shielding systems, Qimarox distinguishes itself by its contemporary vision and approach, in which innovation, quality and added value are of paramount importance.
Interested?
Want to apply directly? Send your CV and motivation letter to [email protected] or apply immediately via the button.
Do you have any questions? Send an email via [email protected] or call us at +31 341 436 700
Tip: On our YoutubeChannel you'll find videos of our products in action.
Acquisition based on this vacancy is not appreciated.
Soort dienstverband: Fulltime, Parttime
Salaris: €3.002,00 - €3.581,00 per maand
Arbeidsvoorwaarden:
- Bedrijfsfeesten
- Budget voor professionele ontwikkeling
- Extra vakantiedagen
- Kerstpakket
- Mogelijkheid tot promotie
- Pensioen
- Reiskostenvergoeding
- Vrijdagmiddagborrel
Werklocatie: Fysiek
