ABOUT THE ROLE
As our Sales Ops Associate, you’ll be the go-to person for keeping the two offices connected, in sync, and collaborating. The goal is to keep our customers happy, our orders flowing, and our sales team supported. You’ll juggle quotes, orders, enquiries, and a whole lot of communication—but don’t worry, you’ve absolutely got this!
At Unicorn Inc, we’re passionate about the running community; from retail stores and event partners to the everyday runner who laces up rain or shine. We’re all about building strong relationships and making every interaction feel easy, helpful, and positive. Your mission? Make sure the two offices are communicating, customers feel taken care of, sales reps feel supported, and nothing slips through the cracks.
If you love chatting with people, solving problems, staying organised, and working as part of a fun and motivated team, this role is perfect for you. You’ll report to our Co-owner and work closely with both the sales and operations teams to keep everything running smoothly.
What You’ll Be Getting Up To
Customer Support & Sales Assistance
- Be the main point of contact between the EU, UK and SA office
- Coordinating incoming purchase orders with the relevant team members in the UK and South Africa, ensuring the information in the systems are accurate and up to date
- Management of distributor and retail sales orders
- Supporting Sales Agents and Distributor Account Manager with processing and managing sales orders.
- Help pick, pack and ship orders for distributors, retailers, and our website customers.
Job Type: Full-time
Work Location: In person
