At Five Guys, we're all about great burgers, great fries, and even better people. As a Shift Leader, you play a key role in ensuring our restaurant runs smoothly while delivering an outstanding customer experience every time.
Shift Leaders are trained in all stations within the restaurant and take on additional leadership duties, supporting the management team and stepping in to lead shifts when needed.
As Shift Leader, you're a big part of the Five Guys experience. No two shifts are the same. You'll:
Lead by example by performing all Crew Member duties, including:
Frontline coordination / runner
Order taking & dining room service
Grill, Dressing, Fry, Drinks, and cashier positions
Deliver exceptional customer service by ensuring fast, friendly, and accurate service. All while maintaining high product quality in line with Five Guys standards.
Take ownership of shift operations
Lead the restaurant in the absence of the (Assistant) General Manager
Supervise, support, and train team members
Manage shift flow, breaks, and handovers
Complete shift reports and ensure operational readiness
Maintain high standards
Ensure cleanliness, organisation, and accessibility of the restaurant
Follow all food safety, health & safety, and company policies
Support and develop the team
Motivate and coach Crew Members
Assist with onboarding and training of new starters
Foster a positive, team-oriented environment
You're 18 years or older
You do not need a TWV permit
You are a hands-on, proactive team player with leadership potential
Strong communication and organisational skills
A passion for delivering excellent customer service
Flexibility to work shifts, including evenings and weekends
You speak Dutch and/or English; other languages are a plus!
Flexible hours that fit your life
12 month contract to start with
Opportunities to learn, grow, and build a career at Five Guys
€17.61 per gross hour (age 20+), excluding 8% holiday allowance and vacation days
Extra earnings through:
Work with fresh, high-quality ingredients every day
