About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
We are establishing a new, independent UX Quality & Consumer Experience Assurance capability to raise the bar for how user experience is treated across our Consumer Business.
As Head of UX Quality & Consumer Experience Assurance, you will ensure that UX is a ship / no-ship quality attribute, embedded structurally in our development lifecycles. Positioned in the Quality organization, you operate with an independent mandate to make UX quality decisions based on evidence, risk, and consumer impact.
This is a build-and-transform role. You will define the standards, set the bar, and make them stick — ensuring that whenever consumers use our products, they feel: “Somebody really thought about me.”
We would prefer for you to work from our Eindhoven office; however, we are also open to candidates who can work from our Amsterdam office.
Own UX as a Quality Attribute
Define and Govern UX Assurance & Validation
Set clear standards and methodologies for UX requirement validation, usability testing, experience evaluation, and benchmarking
Embed UX Structurally in Development
Introduce and govern the Project UX Charter, defining UX scope, methods, timing, and deliverables per project
Lead Research, Benchmarking & In-Market Feedback
Build Capability and Drive Change
As group leader, builds and leads a hands-on UX Quality & Assurance capability. This includes setting up a new team and competence, deploying UX process and practices, and setting up test facilities
Acts as a change agent, building bridges and driving UX mindset across Quality, Product Management, Engineering, Design, Market Intelligence and global research and development sites
UX serves as a formal quality gate rather than being based on design preferences. In this role, you operate with an independent mandate rooted in the Quality organization. You will have the opportunity to create something entirely new and influence how the organization approaches UX, risk, and consumer value. Your work will have a direct impact on determining what ultimately reaches consumers and what does not.
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
