Contract Type: Full-time – on-site / hybrid, aligned to client site working hours
Location: Netherlands (based locally, with travel to client offices and work sites as required)
Eligibility: Must have valid work authorization in the Netherlands (Dutch or EU citizen). Must be fluent in Dutch.
Role Overview
DT3 is looking for a Local Coordinator based in the Netherlands to act as the primary on-the-ground point of contact between the client and DT3 – bridging operations, technology, and people, and keeping communication, documentation, and follow-through moving smoothly, whether working from the client office or on-site.
Key Responsibilities
- Process & Technology Understanding: Understand current processes and the technologies/tools that support them; identify the personnel who own each process/tool; map end-to-end processes and create/maintain SOPs.
- Facilitate Meetings: Schedule and run working sessions between client personnel and DT3, coordinating logistics and site access for both in-office and on-site discussions.
- Local Point of Contact: Be the trusted, go-to local contact for client personnel across functions and sites, representing DT3 professionally.
- Documentation & Follow-up: Document minutes accurately and on time; track open items and clarifications to closure, following up proactively with owners.
- Governance & Planning Support: Attend project governance meetings; support planning for new use cases via scoping activities and site visits as needed.
Required Skills & Experience
- Native-level fluency in both Dutch and English, written and spoken – must have.
- Demonstrated ability to map processes and to understand, write, and maintain SOPs.
- Skilled at navigating different hierarchical structures and reporting relationships within a client organisation, and knowing who to approach to get information needed for project work.
- Prior experience in a client-facing coordination, project support, business analysis, or program management role, engaging both business/operations and technical stakeholders.
- Strong meeting facilitation and documentation discipline (minutes, action logs, follow-up tracking).
- Based in, or able to work locally in, the Netherlands, with flexibility to travel to client sites as needed.
Preferred / Nice to Have
- Experience in process discovery, operations mapping, or technology landscape assessments; familiarity with project governance (steering committees, status reporting, RAID logs); background in consulting or systems integration; prior experience working in manufacturing operations.
Key Relationships
- Client operations, process, and technology personnel across sites; DT3 project/engagement team; project governance forums (steering committees, working groups) as applicable.
Job Type: Full-time
Pay: €2.500,00 - €3.000,00 per month
Work Location: Hybrid remote in Zuid-Holland
