Inbox OS is hiring a Retention Strategist. We're one of the few Klaviyo Master Platinum agencies
in the Benelux and we run retention for fast growing brands. We believe a
strong CRM program is the difference can unlock growth and build longlasting relationships.
What you'll do:
→ Own a portfolio of e-commerce brands as both strategist and the person actually
building the flows
→ Run biweekly and monthly check-ins, quarterly reviews, account audits. You lead the
conversation and steer the account.
→ Set up and QA multi-market flows. Translations, country specific triggers, deliverability per
market.
What you bring (must have):
→ 3+ years of retention for e-commerce, with 2+ years deep in Klaviyo
→ Strategy and build skills at the same level, not strong in one and weak in the other
→ Fluent in English, written and spoken
→ Backbone in client conversations. You defend your advice with data, not opinions.
Bonus points for:
→ Performance Marketing or CRO experience (you see the full picture before and after the
inbox)
→ WhatsApp, SMS or loyalty platforms (Wax, Chatarmin, Rivo or others)
→ Eye for design and copy so you can review the team's work
Send a short email to [email protected] with your LinkedIn and one Klaviyo project you're
proud of. Numbers appreciated. No long motivation letter, we'd rather just talk.
More about us: www.inbox-os.com
Job Type: Full-time
Pay: €3.000,00 - €4.000,00 per month
Work Location: Remote
