As a Front of House Supervisor, you'll be the go-to person during your shift, ensuring the Front Desk runs smoothly and guests receive exceptional service at every stage of their stay. You'll support and guide the team, lead by example and work closely with other departments to deliver a seamless operation. This is a hands-on role for someone who enjoys taking ownership, solving problems and creating great guest experiences in a fast-paced hotel environment.
THE STAGE IS SET
The stage is set for something different. We don’t run conventional hotels; we build places with character and intent.
What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach.
Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost.
This is our backdrop. We’re on an exciting journey step on stage and play your part.
THE WORK IN YOUR HANDS
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
THE FIRE YOU CARRY
YOUR PROVEN TRACK
WHAT WE LOOK FOR
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose.
If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.
Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
