Job Description
WHAT YOU’LL DO
As a Security Manager, you develop, implement and oversee security service areas across stores and offices. You lead a team of security professionals and specialists, ensuring the protection of people, assets and reputation by creating a secure, safe and ethical environment.
You will:
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Lead, inspire and mentor a team of security professionals across loss prevention, health & safety, asset protection and security risk management.
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Build professional talent through coaching, training and performance management and foster cross-functional collaboration with Operations, HR, Controlling, Legal, IT and Supply Chain.
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Oversee all annual security processes including salary review, KPI setting, budgeting and market benchmarking.
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Steer crisis and incident management by preventing misconduct, fraud and policy breaches and coordinating scenario planning, crisis simulations and security programs.
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Ensure consistent lossprevention strategies, monitor KPIs and implement effective measures to reduce shrinkage across channels.
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Oversee security systems, roadmap and execution to ensure compliance with legal requirements, policies and global standards.
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Collaborate with Health & Safety teams to drive an aligned approach to risk management and workplace safety.
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Represent the market in global security discussions, sharing insights from the market and supporting strategic decisions related to risk, safety and brand protection.
WHO YOU’LL WORK WITH
You will collaborate with security professionals, Store teams, Retail Operations, HR, Controlling, Legal, IT and Supply Chain. You will partner with business leaders and global security specialists to align standards, drive improvements and support consistent security practices across the Sales Market.
WHO YOU ARE
We are looking for people with…
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Bachelor’s degree in Security Management, Criminal Justice, Risk Management, Business Administration or a related field.
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Professional certifications preferred (e.g. CPP, PSP, CPO, HSE/NEBOSH/Safety Certification).
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Proven experience (3+ years) in retail security, loss prevention or physical security management, preferably in multinational or large‑scale retail.
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Strong knowledge of security technologies, operational security, risk assessment and investigative procedures.
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Solid understanding of health & safety legislation and crisis response protocols.
And people who are…
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Strong leaders with stakeholder‑management and communication skills.
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Highly trustworthy, organised and able to work under pressure and make timely decisions.
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Analytical thinkers able to interpret data and translate insights into action.
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Fluent in English; additional languages are an advantage.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
An example of our benefits:
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20% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
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H&M Incentive Program – HIP. Learn more about the program here.
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With a presence in markets around the world, we offer extensive career development and international mobility.
JOIN US
This is a permanent full-time position, based in Amsterdam.
If you think your experience, skills and ambitions fit this position, please send your CV in English as soon as possible, but no later than 28th of June.
Due to data privacy policies, we only accept applications via our career page.
We look forward to receiving your application!
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
- We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Additional Information 