Sales Associate
Industry: Designer and Collectible Toys
Location: Amsterdam, Netherlands
Employment Type: Part-time (16H-20H), Temporary Contract
About POP MART
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
POP MART has established a strong presence across key European markets, including the UK, France, Italy, Netherlands, and Spain. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.
For more information, please visit and our page.
What You Can Expect
POP MART is a dynamic company with a multicultural team where you can expect:
- Valuable experience across the full retail operation
- The opportunity to work with colleagues from different countries and cultures
- Structured training in customer service, store operations, and product knowledge
- The chance to actively contribute to the company’s growth
Benefits
As part of our team, you’ll get more than just an exciting job, you’ll receive genuine appreciation:
- Exclusive POP MART collectibles every month as a thank you
- Performance-based team commission scheme
- Comprehensive training and development programs
- Regular social and team-building activities
The Role and Ideal Candidate
We are looking for dedicated and customer focused Sales Associates. In this key role, you will support the Store Manager with daily store operations, provide outstanding customer service, and contribute to achieving sales targets.
Key Responsibilities
- Support the Store Manager with day-to-day store operations
- Deliver excellent customer service, including answering questions and resolving issues
- Assist with sales initiatives and contribute to meeting store targets
- Monitor inventory levels and coordinate stock replenishment
- Actively participate in visual merchandising and maintain store presentation according to POP MART standards
- Operate the cash register, including processing payments and opening/closing procedures
- Participate in team meetings and communicate goals and updates
- Be available to work flexible schedules, including evenings, weekends, and public holidays
Required Qualifications
- You have experience in retail, ideally gained in an international and fast-paced retail environment
- Highly flexible regarding shifts and working days
- Excellent verbal and written communication skills in Dutch or English
- Proven customer service experience with strong interpersonal skills
- Strong time management and organizational abilities with attention to detail
- A team player with a proactive attitude
Preferred but Not Required
- Previous experience in the toy or collectibles industry
- Knowledge of visual merchandising
- Experience with point-of-sale (POS) systems and retail software
Job Type: Part-time
Work Location: In person
