What to Expect
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. Whether you’re an experienced professional, fresh out of school, have little to no work experience, or are looking for your very first job – at Tesla you’ll get the chance to make an immediate impact and grow quickly in a dynamic, passionate sales team.
You are driven by Tesla’s mission to accelerate the world’s transition to sustainable energy. You are part of a larger sales team that works closely and flexibly together, with a true one-team mentality to achieve our sales targets.
What You'll Do-
Proactively engage with customers visiting the store or events to identify potential leads and build a strong pipeline through active interaction and data capture.
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Deliver exceptional customer service by understanding customer needs, answering questions and objections, and enthusiastically promoting the test-drive experience to create a positive and memorable impression.
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Execute successful lead-capture strategies during events to maximize engagement and conversion opportunities.
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Build value for customers by understanding their requirements, presenting our vehicles, and clearly communicating Tesla’s unique value proposition to drive conversions.
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Collaborate closely with the sales team and other departments to align strategies.
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Maintain a positive, professional attitude at all times, delivering a customer experience that reflects Tesla’s values.
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Excellent interpersonal skills and a natural ability to build rapport and trust with customers.
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Strong (or quickly learnable) knowledge of Tesla’s vehicles.
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Ability to communicate information in a clear, easy-to-understand way.
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Strong organizational skills and the ability to juggle multiple priorities in a fast-paced environment.
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Flexibility to work weekends and evenings when needed.
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Passion for Tesla’s mission to accelerate the world’s transition to sustainable energy.
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Fluency in Dutch & English.
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A valid driving license in the Netherlands is mandatory for this position.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
