About the job
Experienced Customs Clearance Supervisor
Job Description
Golden Cargo BV are looking for a Dutch speaking Experienced Customs Clearance Supervisor suitable for a role in a fast-paced Freight Forwarders based in Rotterdam NL. Directs and coordinates activities of and for the organization to obtain optimum efficiency and economy of operations and maximize profits by performing duties personally or through team members.
Required Skill
- Deep Expertise in Customs Regulations, Extensive knowledge of international trade regulations, customs classifications, and import/export procedures.
- Customs Brokerage Experience: Proven experience working within a customs brokerage environment, managing complex customs declarations.
- Analytical Skills: Ability to analyse customs documentation, identify potential issues, and make informed decisions based on regulations
- Communication Skills. Excellent written and verbal communication skills to interact effectively with clients, colleagues, and government agencies
- Technical Proficiency, Familiarity with customs clearance software and systems
- Leadership Abilities, Proven ability to mentor and guide junior staff members
- Supervising Customs Clearance Team in all aspects of the customs clearance operation.
- Oversees operational procedures for timely and accurate activities such as verification of incoming and outgoing shipments.
- Process improvement implementation, based on lessons learnt.
- Creates an atmosphere that promotes employee involvement, Communicates regularly with all employees. Conducts performance evaluations and regular 121's with staff.
- Establishes and frequently reviews developmental action plans that promote positive growth for the individual and strengthens succession planning initiatives.
- Responsible for cultivating and maintaining the customer relationship. Frequently interacts with customer to ensure satisfaction of customer requirements and requests.
- Handling the day to day customs clearance operations of the business. Completing Import Customs entries. Deal with and prepare all relevant import documents.
- Working closely with Operations, Finance, Customs department.
- Effectively communicating with General Manager, reporting issues in a timely manner.
- Complete assigned tasks/projects in a timely manner.
- Developing Customer Experience and Service
- Basic Admin Duties (Emails/Using the phone)
Qualifications
- Must have minimum 3 years' experience of management level in customs industry.
- Strong communication and follow skills that maximize the effectiveness of our enabling services
- Familiar with custom clearance system
- Export & road Freight experience preferable.
- We are looking for candidates who are a team player, have good communication skills, self-motivated reliable, and can work under pressure.
- Maintain regular and punctual attendance.
- Work cooperatively with others.
- Computer literate preparing reports, communicating via email and work schedule.
- Comply with all Company policies and procedures
- Complaint Handling
Job Type
- Full-time, Permanent
- 8 hour shift
- Monday to Friday
- No hybrid working, office based role
Salary
- From € 44.000,00 to €60,000.00 (depending on experience)
Soort dienstverband: Fulltime, Vaste baan
Salaris: €44.000,00 - €60.000,00 per jaar
Bereidheid om te reizen/verhuizen:
- 3197 Rotterdam Botlek: kunnen pendelen of van plan zijn te verhuizen voordat het contract ingaat (Gewenst)
Ervaring:
- Management: 3 jaar (Gewenst)
Taal:
Werklocatie: Fysiek
